Andrew Shephard

Keurig Won’t Work

Photo of a pretty girl in a call centre help desk

From: Pamela. Question: I have had trouble with my Keurig for some time now.  It will make less that I request, plug up and coffee grounds run all over or in other words, is a piece if junk.  I have had this not quite a year so there should not be problems.  I have the […]

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Coffee Maker Has Stopped Working

Photo of a girl at a call centre

From: Daniel. Question: I brought a Keurig 2.0 maker 10 mouths ago and it has stop working! Help?

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The New Keurig KOLD

Photo of the new Keurig KOLD soda system

The other day Keurig launched their KOLD drinks maker, moving away from the hot tea, coffee and chocolate market to take a bold new step into the home soda market. Its not a cheap machine, starting on Amazon.com at around $500 (although we see Keurig have a special introductory offer on at the moment on […]

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$20 Keurig Coupon

Saving Money on K-Cups

Keurig have a number of offers on at the moment, with this one catching our eye. If you enter the code below at checkout with keurig.com, when buying one of their new 2.0 brewers you will receive $20 off the price: Code: BREWERSAVE   Code is valid through to October 21, 2015.

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Descaling Message Appears After Descaling

Photo showing you a Keurig air pump for a B60

From: Robin. Question: I cleaned my Keurig last night and it continues to show the descaling what can I do to fix this as well the cup does not fill all the way to the top like it should and it takes forever to brew a cup what can I do to fix this as […]

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Leaking B140

Photo of a parts replacement for the entry needle gasket

From: Robert. Question: My coffee maker is leaking from the K Cup assembly housing system and there’s a lot of coffee grind coming out from the k cups after brewing. My Keurig unit is I think B140 small office brewer or the B145.

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Water Not Heating

From: Ron. Question: Turned my unit on to make a cup of coffee as usual, water pumped into boiler. Water never heated, blue ready light never came on. Is the heating element bad? Had no problems prior to this. Just stopped heating. Thanks.

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Winterizing My Keurig

From:  B. Lubecke. Question: I live in Wi. and Fl. I have two Keurig pots. When I leave Wi. I turn off all heat and water. How can I keep my coffee pot from freezing and breaking ?

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Keurig Platinum Toggle Switch

From: Denise. Question: Toggle switch on Keurig Platinum must be toggled 20 times or more before unit will turn on. Any fix?

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Keurig Leaking Water Reservoir

The water reservoir and drip tray removed from a Keurig K550

From: Shirley. Question: I cleaned my Keurig coffee pot with the solution that is the special cleaner from Keurig and now the water container leaks; but I also turned it off and unplugged it. Could it be because I unplugged it or did cleaning it do something to it?

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