Your Questions and Answers

From: Robert. Question: My coffee maker is leaking from the K Cup assembly housing system and there’s a lot of coffee grind coming out from the k cups after brewing. My Keurig unit is I think B140 small office brewer or the B145.

From: Ron. Question: Turned my unit on to make a cup of coffee as usual, water pumped into boiler. Water never heated, blue ready light never came on. Is the heating element bad? Had no problems prior to this. Just stopped heating. Thanks.

From:  B. Lubecke. Question: I live in Wi. and Fl. I have two Keurig pots. When I leave Wi. I turn off all heat and water. How can I keep my coffee pot from freezing and breaking ?

From: Denise. Question: Toggle switch on Keurig Platinum must be toggled 20 times or more before unit will turn on. Any fix?

From: Shirley. Question: I cleaned my Keurig coffee pot with the solution that is the special cleaner from Keurig and now the water container leaks; but I also turned it off and unplugged it. Could it be because I unplugged it or did cleaning it do something to it?

From: Trish. Question: Coffee maker works fine however there is a leak at bottom of reservoir. Do I need a replacement part there?  If so where can I obtain one? Thanks.

From: Robin. Question: Hi, my machine is pouring hot water from the vent into the reservoir, but no water makes it to the K cup into the mug.  I have slapped the machine upside down, cleaned the needle holes, and tried every solution to get it to brew.  Any other suggestions?

From: Bonnie. Question: I received my Keurig as a gift about 3 months ago. I don’t have the receipt as it was a gift. Now it stopped brewing a full cup of coffee. I use only Keurig coffee and filtered water I just love the machine and have purchased a couple for friends for their […]

From: Drew. Question: My descale light is on after just a few days from cleaning machine. Vinegar was used in the clean.