June 18, 2015.
On my keurig, there is a sharp object that punctures the Kcup. There is a washer between the sharp object and the machine. That washer came off. Is there a replacement washer?
The washer that Agnes is referring to is often called a gasket washer and they can be cheaply purchased through sites like ebay.com or amazon.com. One have one listed on our parts replacement page, providing further details (they normally sell for around $6.00).
The washer helps to provide a neat tight seal between the top assembly for the entry needle and the top housing of a Keurig. If this washer becomes damaged or lose then this seal can be broken causing either leakage and / or movement in the entry needle (for example causing a larger than normal hole in the top of the K Cup).
Sorry we don’t have a repair guide for this process at the moment (must put that on the to-do-list) – but we will get one produced shortly.