From:
Michele
Date:
April 28, 2013
Question:
I have model B40. Everything on machine shows that it is ready to make a cup, but it does not. Water is in, machine is clean. Any suggestions?
Response:
Unfortunately we didn’t hear back from Michele with additional information we needed to help solve the problem with this brewer. There could have been a number of different problems with the machine. Some of the more simple issues could have been the water reservoir wasn’t sitting correctly in its cradle and hence the brewer couldn’t draw water down.
We suspect that the problem was similar to a B60 or B70 NOT READY message and the brewer had suffered an internal logic failure, but unfortunately we will never know.