From:
William.
Question:
When ever water is pumped into the coffee maker, water comes out the outlet tube. It makes no difference if the water in the internal reservoir is hot or cold. It seems that the outlet valve is always open. We have tried to clean it (de-scale it) several times. This has not helped. Any help you can offer will be greatly appreciated.
Response:
The email from William today has prompted us into action to get another problem / solution article produced for the site. We have only had a couple of emails on this issue but we wanted to provide some guidance that people could follow and get their Keurig back into action.
Rather than going through all of the material again, the following link we take you to our article that now addresses this specific problem.