From:
Harold.
Question:
Keurig coffee maker: I have water coming out from underneath the coffee maker.
Response:
The problem that Harold describes is most likely stemming from a failure in one of the seals connecting the water tubing to the water pump or the pump itself. The water pump sits at the bottom of the brewer and is normally the cause of leakages that come from underneath the machine. Although there are other components that can also spring a leak, the water pump is the main culprit in these cases.
As we mentioned in our response to Kelly last week, the only real solution to this problem is replacing the water pump. And we have guidance material that can help you through this process.
The first step is to remove the brewer’s outer casing. Although the water pump can be accessed by just detaching the metal base plate, one needs access to the power control board that sits higher up in the machine; which cannot be accessed through the base plate gap.
Although it’s a daunting task, don’t be put off by this step as our guidance material, through a two-part video series, takes you through the process in how to get the case off without damage nor too much fuss.
Once the case is off we have another guide that takes one through the steps to replace the water pump and get the brewer back to making coffee without leaking water all over the bench.
A new pump, through eBay.com or Amazon.com, will cost between $15 to $20 and we have it listed on our replacement parts page. Or you can click on the photo below and this will take you through to an eBay.com listing of exactly what you need.
