We suggest that you try what we call the Keurig burp and slap in many of our solutions to Keurig issues. With some problems in Keurig brewers, this simple step can help get the machine back working again, if only temporarily.
What we are trying to do is get the air pump back into action. It has perhaps become clogged with limescale build-up inside; perhaps some rust has formed in the pump, slowing its operation, or some other issue is disrupting the signals between it and the main power board. The photo below shows the air pump, and it’s the long silver cylinder on the right, bolted to the side of the frame. The picture below is from our B60 (usually in bits as we work on new material).
Do note that this approach doesn’t always work, and the main reason will be with the pump you are trying to kick back into action. It could be the fault with the pump is nothing to do with a loose connection, the deposit buildup doesn’t dislodge or isn’t there, or the pump has failed, and a new one is required.
However, before we get to replacing any pump, you might like to try these easy steps. In our little demonstration below, we are using our new K550 Keurig 2.0 brewer. We would use our trusty B60, but she is in bits as we have worked on other repair guides. It takes a little while to put her back together again.
Turn the Keurig off and then unplug it from the wall. We don’t want any little surprises.
Remove the water reservoir and drip tray (if they are detachable). We don’t want them being damaged or dropping off.
To burp the Keurig, apply a firm slap to its side, halfway up where the reservoir connects to the body. You want to be holding on to the other side of the Keurig, so you don’t knock it over. I know we haven’t in the photo, but I had to hold the camera with something. Do this two or three times.
Put the water reservoir back on, drip tray in and plug the brewer back in.
Put some water into the reservoir and try and run a water-only cycle.
If you are still experiencing the problem with your Keurig, use the Contact Us, and we’ll see if we can offer any advice.