Keurig Won’t Brew – Problem Solving Tips

Below is a list of the most common Keurig issues, the causes, and our proposed solutions. So if your Keurig won’t brew, we may be able to help get you back to making great coffee again. Please do bear in mind we provide this information in good faith. Our mission is to help you back to making great coffee again. If there is a better solution or your Keurig problem hasn’t been covered, please contact us.

Leakage Around the Base

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Our latest addition to this page looks at the problem of water leakage around the base of the brewer. The main cause of this is a leaking water pump assembly. We take you through what to look for and, more importantly, how to go about fixing it.

Water Discharge Into Reservoir

Photo of the outlet tubing that runs into the water reservoir

On this page, we explain what might be causing a brewer to be discharging water straight back into the reservoir. If the water is cold, it is most likely coming from the water pump. While if the water is warm or hot, it is most likely a problem with the solenoid unit.

Prime Message

Photo of a Keurig LCD with the message PRIME on it

One of the most common solutions on or site and on the net is the PRIME error message. Although the brewer knows there is enough water in the water reservoir, it has trouble accessing it.

Not Making a Hot Cup of Coffee

Photo of the High Altitude menu being selected on a K550

If your coffee doesn’t seem as hot with your Keurig 2.0, we can help you with two easy-to-follow steps. With Keurig removing manual temperature settings, people have ended up with cooler drinks – but not for long!

Not Making the Right Size Cup of Coffee

Photo of the top of a boiler unit in a B60 brewer

When your Keurig is not making coffee to the cup size you have selected, it could be a problem with either the cup size sensor or the air pump. This guide has several solutions that can help fix this problem.

Keurig Blinking Lights

Photo of the logic board and LCD out of its casing

Not a common problem we see in comments or emails, but it does come up. The blinking lights situation is the result of a processor/logic board failure. In our proposed solution, we set out a simple 4 step process to help fix this problem.

Water Not Discharging Into Coffee Cup

Photo of a Keurig B60 Entry Needle

With this issue, the water boiler will often fill without a problem. But then the brewer does not discharge any hot water through the K Cup portion pack holder. We review the issues involved and a couple of solutions: the Keurig Burp and Slap and air pump replacement.

Large Hole in Top of K-Cup

Photo of a K Cup with a larger than usual hole in the top

A frustrating problem that can arise is the generation of a larger than usual hole in the top of the K-Cup. In this guide, we take you through the likely causes and have 3 solutions to help resolve them. These issues cover the K-Cup holder itself, alignment and damage to the needle, and pressure regulation.

How to Remove That Plastic Taste

Photo of the water reservoir and drip tray removed from a Keurig K550

The plastic taste in Keurig machines is often related to residue or cleaning deposits being left in the brewer either through the manufacturing process or from other cleanings. Solution 1 takes you through an easy-to-follow 8 step process that should solve the problem.

Keurig Keeps Pumping

Photo of water running out of the K Cup holder pack with no K Cup in it

A difficult problem to solve as the lack of water pumping can be caused by several failures in the brewer. We have a couple of solutions that help shed some light on what the brewer is doing and how it can be fixed.

Not Ready Message

Photo of a Keurig screen with the NOT READY message displayed

The not-ready message is often derived from a problem with the brewer’s water boiler unit. The fault came come from the heating element inside the brewer or its thermal sensor. We step you through 3 solutions that might help to resolve this problem.

Brewer Will Not Power On

Photo of the power board covering on a B60

A Keurig coffee brewer not powering on is normally the result of a failed power transformer. The transformer often fails due to water damage arising from leakages within the machine itself, with the common culprits being the solenoid or pumps.

Brewer Will Not Brew When Used For The First Time

Photo of a Keurig K550 turned-off

The two main causes of the brewer not working for the first time are coming out of storage and/or being kept at cold temperatures. Keurig machines are not good at dealing with either, particularly when they have been used in the past and are now being used after some time.

Keurig is Not Brewing

Photo of my thunb covering the end of the brewer's outlet tube

We have worked through some new material for this problem and now have 3 solutions that might help you through this problem. We often think this issue relates to problems with the solenoid, which may need to be replaced. But not to worry, we have a guide to help you through that process.

Weak Coffee Taste

Photo of a weak cup of coffee

Sometimes this issue arises due to the use of My Cup type of K-Cups, i.e., making your own K-Cup coffees and teas. We have a few solutions to this problem, and this includes water and air pressure regulation. If a part replacement is required, we have the guides to step you through this.

Brewer Turns off Automatically or Shuts Off

Photo of a Keurig Power Transfomer

The automatic shut down of a Keurig is often related to the auto timer. If this isn’t the case, the next most common cause is problems with the power transformer, either failing to maintain power or control its output levels. But before replacing the power unit, make sure the auto-off is turned off.

Partial Cup Brewing

Photo of a Half Empty Cup of Coffee

The brewing of a partial cup of coffee is another common problem with Keurig machines, and people search for a lot on our site. We offer two solutions to this problem, looking at both descaling and cleaning of the brewer and an air pump replacement.

Coffee Grounds Floating in Cup

Photo of cups of coffee grounds

We plan to expand this guide out a bit more; it’s not a problem we come across very often. So far, we have found the main cause of this problem stems from issues with the exit needle. In particular, when the needle becomes lose or damaged.

Blinking Blue Light in Removable Water Reservoir

Photo of the blue that sits at the bottom of the water reservoir cradle

Another issue we don’t see much of on the site, but it does occasionally come up. The blinking blue light relates to insufficient water in the water reservoir, as sensed by the brewer. If there appears to be enough, it could relate to the magnetic sensor in the reservoir or the brewer being at fault.

No Time on LCD

Photo of a K 550 screen and the message LIFT TO BEGIN displayed

This isn’t normally a technical fault but rather the power being removed from the brewer and a new time having to be set. We have a comprehensive library of Keurig manuals for you to use, so your model of Keurig should be covered.

Installing the Water Filter

Photo of a Filter Housing for a B60 Brewer being washed

The other day we put together an update on providing you with better guidance on installing the water filter correctly. Again this isn’t really a technical fault or problem with Keurig’s, but we have material to help you through the process in case this is your first time.

Keurig Leaking Around the Spout

Photo of Portion Pack Funnel 2

Leaking around the spout will often relate to a clogged or damaged K-Cup portion pack holder. In this guide, we take you through what to look for to ensure a clean holder or detect any damage. If a new holder is required, we have a product review as well.

Prime Message

Photo of a Keurig LCD with the message PRIME on it

One of the most common solutions on or site and on the net is the PRIME error message. Although the brewer knows there is enough water in the water reservoir, it has trouble accessing it to fill the boiler to the correct level.

Not Making a Hot Cup of Coffee

Photo of the High Altitude menu being selected on a K550

If your coffee doesn’t seem as hot with your new Keurig 2.0 brewer, we can help you with two easy-to-follow steps. With Keurig removing the manual temperature setting from their new coffee machines, people have ended up with cooler cup drinks – but not for long!

Not Making the Right Size Cup of Coffee

Photo of the top of a boiler unit in a B60 brewer

When your Keurig is not making coffee to the cup size you have selected, it could be a problem with either the cup size selection sensing or the air pump itself. This guide has several solutions that can help fix this problem.

Keurig Blinking Lights

Photo of the logic board and LCD out of its casing

Not a common problem we see in comments or emails, but it does come up. The blinking lights situation is the result of a processor/logic board failure. In our proposed solution, we set out a simple 4 step process to help fix this problem.

Water Won’t Discharge Into Coffee Cup

Photo of a Keurig B60 Entry Needle

With this issue, the water boiler will often fill without a problem, but then the brewer will not discharge any hot water out of the boiler into your coffee cup through the K Cup portion pack holder. We review the issues involved and then a couple of solutions: the Keurig Burp and Slap and an air pump replacement.

Large Hole in Top of K-Cup

Photo of a K Cup with a larger than usual hole in the top

A frustrating problem that can arise is the generation of a larger than usual hole in the top of the K-Cup. In this guide, we take you through the likely causes and have 3 solutions to help resolve them. These issues cover the K-Cup holder itself, alignment and damage to the needle, and pressure regulation.

How to Remove That Plastic Taste

Photo of the water reservoir and drip tray removed from a Keurig K550

The plastic taste in Keurig machines is often related to residue or cleaning deposits being left in the brewer either through the manufacturing process or from other cleanings. Solution 1 takes you through an easy-to-follow 8 step process that should solve the problem.

Keurig Keeps Pumping

Photo of water running out of the K Cup holder pack with no K Cup in it

A difficult problem to solve as the lack of water pumping can be caused by several failures in the brewer. We have a couple of solutions that help shed some light on what the brewer is doing and how it can be fixed.

Not Ready Message

Photo of a Keurig screen with the NOT READY message displayed

The not-ready message is often derived from a problem with the brewer’s water boiler unit. The fault came come from the heating element inside the brewer or its thermal sensor. We step you through 3 solutions that might help to resolve this problem.

Brewer Will Not Power On

Photo of the power board covering on a B60

A Keurig coffee brewer not powering on is normally the result of a failed power transformer. The transformer often fails due to water damage arising from leakages within the machine itself, with the common culprits being the solenoid or pumps.

Brewer Will Not Brew When Used For The First Time

Photo of a Keurig K550 turned-off

The two main causes of the brewer not working for the first time are coming out of storage and/or being kept at cold temperatures. Keurig machines are not good at dealing with either, particularly when they have been used in the past and are now being used after some time.

Keurig Will Not Make a Coffee

Photo of my thunb covering the end of the brewer's outlet tube

We have worked through some new material for this problem and now have 3 solutions that might help you through this problem. We often think this issue relates to problems with the solenoid, which may need to be replaced. But not to worry, we have a guide to help you through that process.

Weak Coffee Taste

Photo of a weak cup of coffee

Sometimes this issue arises due to the use of My Cup type of K-Cups, i.e., making your own K-Cup coffees and teas. We have a few solutions to this problem, and this includes water and air pressure regulation. If a part replacement is required, we have the guides to step you through this.

Brewer Turns off Automatically or Shuts Off

Photo of a Keurig Power Transfomer

The automatic shut down of a Keurig is often related to the auto timer. If this isn’t the case, the next most common cause is problems with the power transformer, either failing to maintain power or control its output levels. But before replacing the power unit, make sure the auto-off is turned off.

Partial Cup Brewing

Photo of a Half Empty Cup of Coffee

The brewing of a partial cup of coffee is another common problem with Keurig machines, and once we know, people search for a lot on our site and on the net. We offer two solutions to this problem, looking at both descaling and cleaning of the brewer and an air pump replacement.

Coffee Grounds Floating in Cup

Photo of cups of coffee grounds

We plan to expand this guide out a bit more; it’s not a problem we come across very often. So far, we have found the main cause of this problem stems from issues with the exit needle. In particular, when the needle becomes lose or damaged.

Blinking Blue Light in Removable Water Reservoir

Photo of the blue that sits at the bottom of the water reservoir cradle

Another issue we don’t see much of on the site, but it does occasionally come up. The blinking blue light relates to insufficient water in the water reservoir, as sensed by the brewer. If there appears to be enough, it could relate to the magnetic sensor in the reservoir or the brewer being at fault.

No Time on LCD

Photo of a K 550 screen and the message LIFT TO BEGIN displayed

This isn’t normally a technical fault, but rather the power being removed from the brewer and a new time having to be set. We have a comprehensive library of Keurig manuals for you to use, so your model of Keurig should be covered.

Installing the Water Filter

Photo of a Filter Housing for a B60 Brewer being washed

The other day we put together an update on providing you with better guidance on installing the water filter correctly. Again this isn’t really a technical fault or problem with Keurig’s, but we have material to help you through the process in case this is your first time.

{ 63 comments… add one }
  • Scott November 18, 2014, 03:41

    I was having trouble with the “NOT READY” code. I have b60 and these directions didn’t work. I followed another video that said to unplug the machine, remove the water reservoir, take the entire machine and turn it upside down and give a few shakes or bumps. Turn it back over and replace the water reservoir and turn on. IT WORKED!!!!!!!!! Said it get water bubbles out. I don’t know but it worked

    • torquayau November 18, 2014, 14:24

      Scott, thank you very much for your post and really glad the other approach worked for you. We’ll be updating our information with your comments so other readers can try this too. Might save a whole lot of problems for people. Cheers, Andrew

  • Terra-Leigh November 22, 2014, 15:30

    My mom’s Keurig pumps water back into the water reservoir while brewing. It is very loud and only half cups are being brewed. Is it normal for water to be pumped back into the reservoir? If not, what may be causing this and how can we remedy it?

    • torquayau November 22, 2014, 19:30

      Hi Terra. Thanks for your question. We had a similar issue with another reader a while ago and have a post article that you might find useful. The article goes through what the likely issues are with the brewer and what might need to be replaced. As we mention at the end of the article, in these cases it is most likely a pump or check valve issue. If you would like to click on the menu tab Your Keurig Questions and Answers and then scroll down to No. 6. If you have any questions after reading the article please come back to us. Andrew

      • Terra-Leigh November 23, 2014, 02:17

        Thank you

        • Marcy Smith November 1, 2021, 17:45

          I have tried every thing to clean my Kurig 2.0 but it still is brewing and green water is in the coffee. I have taken very good care over the years with changing filters and descaling and just recently this problem occurred. Any suggestions on the cause of this and how to correct it. Thank you
          Marcy

  • Wayne November 25, 2014, 01:14

    My Keurig mini has started to pump the water into my cup as soon as I turn it on. The water starts off clear and cold and only 3/4 of the cup is heated, but, not hot.

    • torquayau December 4, 2014, 04:25

      Hi Wayne. The issue you raise sounds like what we cover under the heading Keurig Won’t Stop Pumping. If you would like to check that out and if you would like some more help drop us a message using our Contact Us page. Thanks for your comment. Andrew

  • torquayau December 10, 2014, 23:38

    Hi Monty. Thanks for your question. It sounds like there could be a problem with the brewer’s air pump. Once the water is heated and the brewer is ready to pump the heated water from the boiler unit into the K-Cup the air pump forces the water out through forcing air into the boiler unit. When the air pump fails to do this, the water of course stays in the boiler. A gentle but firm slap on the side of the machine might get the air pump back into action – but its normally only a temporary fix (if it works at all). The long term solution is an air pump replacement. Drop us a message through Contact Us if you would like to discuss this process further. Thanks, Andrew.

  • torquayau December 11, 2014, 00:59

    Hi Jim. Thanks for your comment. Which model of Keurig do you have? Perhaps drop us a note under Contact Us and we can work through what the brewer is doing. thanks, Andrew

  • torquayau December 11, 2014, 01:11

    Hi Sandy. Thanks for your comment. If you would like to drop us a note under Contact Us we might be able to help – as we are going to need some more details. Thanks, Andrew.

  • Jaws December 11, 2014, 13:49

    I have had my Keurig for about 4 days. I was already thoroughly skeptical about owning one, but I received it as a gift. Anyway, I have used it 3 times and it will only make a partial cup no matter what setting I choose. We just threw the receipt away…now I’m stuck with this thing that only makes a thimble full of bitter, awful coffee. What should I do?

    • torquayau December 11, 2014, 23:27

      Don’t worry about not having the receipt. Give Keurig Customer Service a call and explain. They may well want the serial number off the machine, we have a short video explaining this under our video maintenance page, and they will want your personal details to register the unit. They then should send you a brand new one (unless they can fix if over the phone with you). Go to our page: https://fixingthek.com/understanding-your-keurig-warranty/ for details about what the one year warranty covers and the toll-free number to call. All the best, Andrew

  • Chris December 18, 2014, 02:46

    I descaled my Keurig with Oust and since then it has not been brewing coffee correctly. The coffee will not mix with milk at all. The taste is off. I tried several times to brew but the result is always the result is always the same. Funny tasting and milk separating into curds in the coffee.

    • torquayau December 19, 2014, 19:25

      Hi Chris. We don’t think Oust is the designed for these types of appliances. From what you describe there is still contamination in the brewer from the cleaning process you used with Oust. What you could try is running a vinegar (with water) only cycle through it and then a few fresh water only cycles. Hopefully this will remove the contamination you are experiencing. Let us know how you get on. Thanks, Andrew.

  • torquayau December 23, 2014, 19:11

    Hi Tony, thanks for the question. It sounds like the brewer is having trouble with water pressure. Is it making any strange noises during the brew process? If you would like to drop us some more details using the Contact Us (https://fixingthek.com/contact-us/) page we can take it from there. Thanks, Andrew

  • Anne December 23, 2014, 19:22

    All the lights are blinking in unison. If I unplug it and plug it back in, all lights are still blinking and nothing works.

    • torquayau December 23, 2014, 19:24

      Hi Anne. All lights blinking isn’t a good sign. Could you drop us some details under Contact Us (https://fixingthek.com/contact-us/), like Keurig model and did the machine do anything strange before this started? For example, noises, operations etc. Thanks, Andrew.

  • torquayau December 27, 2014, 14:24

    Hi Patti, thanks for the question. Sounds like there is a leak either around the connection between the water reservoir and the water pump underneath. Or a leak between the water pump and the boiler. Or even a leak from a solenoid unit. Its hard to say without getting the cover off and having a look. If you are still close to the one year warranty we would recommend giving Keurig Customer Service a call and insist on a new replacement. They are often pretty good with this; we have heard back from readers with much older machines receiving complete replacements. Check out our page https://fixingthek.com/understanding-your-keurig-warranty/ for their toll free number. Thanks, Andrew.

  • torquayau December 27, 2014, 14:27

    Hi Kassie, thanks for your question. It does sound like the brewer is having some water pressure problems – which it shows throwing discharging the water back into the reservoir. Could you drop us a note under Contact Us with some details about which make of Keurig, how old it is, and any other details which might help. Thanks, Andrew

  • Jeff Kohlmann December 27, 2014, 18:13

    I have a 2.0 K550 where the nightlite function doesn’t turn on. Keurig has sent me a new reservoir, and 2 new brewer units – they don’t work either and they are clueless as to why.

    • torquayau January 1, 2015, 19:56

      Hi Jeff. Thanks for your comments. Sorry we cant help with the 2.0 Keurigs at the moment. We are ordering one this month so we can take it apart and see how it works and help questions like yours. Regards, Andrew

  • Andrew Carter January 2, 2015, 23:07

    Hi Greg. Thanks for the question. When you have the K-Cup in the holder, does the machine make similar noises and its just the result (ie the lack of water into the K-Cup) that is the difference? Or does it not even attempt to pump water with the K-Cup in place? Thanks, Andrew

  • Andrew Carter January 2, 2015, 23:11

    Hello Liz. Thanks for your question. The problem with the machine is it is having trouble with managing the water pressure and hence is discharging water back into the reservoir. Its either coming from a fault in the air pump, which moves the water from the boiler unit into the K-Cup (or in this case back into the reservoir) and/or is a solenoid issue. Unfortunately in these cases it normally means trying to access a new machine under warranty and so getting in touch with Keurig Customer Service. How old is your Keurig?

  • Don January 7, 2015, 04:23

    Hi! Every time I make a new cup of coffee, the Keurig leaks a considerable amount of water leaks out of the machine but I can’t tell from where. Not sure what to do with it now.

    • Andrew Carter January 8, 2015, 01:46

      Hi Don. Thanks for your question. Is the leakage from around the base of the unit? Coming from around the metal base plate? Andrew

  • Andrew Carter January 8, 2015, 01:51

    Hi Mike. Thanks for the question. The half cup of coffee often arises from a problem with the air pump – not enough pressure being generated. The best fix here is a replacement pump. However the firm, but gentle, slap on the side of the machine can sometimes get it back into action (if only on a temporary basis). This slap can get the pump back into action. The shut-off you mention depends a bit of the model of Keurig. Do you know which model you are using? Thanks, Andrew

  • Terry January 10, 2015, 16:39

    The top of the Keurig will not raise all the way up. It acts like it is in a bind. I don’t want to force it and break it.

    • Andrew Carter January 12, 2015, 22:35

      Hi Terry. Thanks for your question. The usual cause of this kind of problem is a piece inside breaking or jamming the handle mechanism. If you would like to check out our video section this will show you how to take off the top handle section to then check what is going inside. Unfortunately the section you are looking for is near the end of the video Removing the Casing Off a Keurig | Part 1 of 2 and at the beginning of Part 2 of 2 (its how the editing ended up). The link here will take you to the list of maintenance videos: https://fixingthek.com/keurig-maintenance-videos/. Any problems, let us know. Thanks, Andrew

  • Andrew Carter January 17, 2015, 09:54

    Hi Jen. Thanks for your question and sorry for the delay in getting back to you. A very typical response from Keurig Customer Service when the problem is outside of their narrow band of help. The issue your brewer is having relates to internal water pressure regulation, which is managed between a solenoid unit and the air pump. With water coming out after the brew cycle suggests the air pump is having trouble in shutting off, ie it keeps going when it should stop. Sometimes with this the “Keurig burp” can help. Make sure the machine is all switched off and then give it a gentle, but firm, slap on its side (normally the right). This might just jolt the air pump back to what it should be doing (they often suffer from lime and/or rust build up inside). Other than that it normally means an air pump replacement. And while you are in there the solenoid replacement can help too, as the two work together on water pressure. If you get to the replacement stage have a look at our video maintenance section to see what is involved in getting the cover off etc. It can be rather daunting, but often saves a lot of money on a new machine. All the best, Andrew

  • Gao January 17, 2015, 16:41

    Every time I make coffee it is not so warm , why?

    • Andrew Carter January 18, 2015, 18:52

      Hi Gao. Thanks for your question. The lack of heat is going to relate to the boiler unit and in particular the heating element. I assume on your model of Keurig the temperature hasn’t been adjusted – although this can normally only be brought down by no more than around 10 degrees. Unfortunately often the lack of heat will mean an element or boiler replacement – no easy job. Its not a repair we have tried yet, sorry we have no guidance material on this. Normally in these cases its a new machine either through a Keurig warranty or the cheque book. Sorry we can’t offer any more. Regards, Andrew

  • Andrew Carter January 18, 2015, 19:32

    Hello Emily. Thanks for your question. Sorry we can’t help with 2.0 brewers quite yet. We have ordered one and it should be here in a few days. Your brewer should still be covered by Keurig’s one year warranty. I would get onto their customer service for a new machine. You can read more about what your warranty covers and the toll-free number to call on our page: https://fixingthek.com/understanding-your-keurig-warranty/. Regards, Andrew

  • Raymon January 27, 2015, 01:30

    I bought a Keurig B60 and It works fine when I make regular coffee, but if I try to make tea, the water drips into the mug like normal but also spews over the side of the top near the handle. Am I missing a gasket or something?

    • Andrew Carter February 2, 2015, 00:35

      HI Raymon. Not heard of this problem before, but as you say it does sound like a entry needle gasket problem. You could check the entry needle assembly is secure inside (its held in there by two screws). Also check there is no cracking or splits in this are that would allow any pressure release. If none of this works you could try an entry needle replacement. Thanks, Andrew

  • Kim January 29, 2015, 22:44

    The buttons on my Keurig are going. I press one and it acts like I pressed another one. And that’s if I can get the buttons to work at all. My brewer is 2 years old as of December. Is there a way to fix it or should I just call it a loss? .

    • Andrew Carter February 2, 2015, 00:32

      Hi Kim. Thanks for your question. Unfortunately this issue relates to problems within the “brain” of the unit. The main circuit board, where the LCD sites, deals with the functions these buttons perform. Without getting inside to this board (and perhaps replacing it) there isn’t much we can recommend here. Regards, Andrew

  • Ryan February 2, 2015, 21:17

    My Keurig K-Cup seems to be making coffee fine, but when it pours, it seems like it is leaking from around the spout as well as pouring from the spout specifically. It gets my cup and the bottom tray all coffeed up. Help?

  • Julie February 5, 2015, 14:48

    I have a vuecup water is full but it’s say to add
    A water.
    So what is wrong with it???

  • Scott McDonough February 14, 2015, 16:01

    I try to brew a carafe of coffee and it tells me to add water even though its full…please help

  • Andrew Carter February 28, 2015, 02:48

    Hi Scott. Thanks for your question. Having looked into this issue a bit more we suggest a new cleaning product for our readers. You might like to try a product made by Bosch and one we now use in cleaning our different coffee brewers. The link below will take you through to Amazon.com (we also buy the product through here), where there are more details. If you have any questions about it please let us know.
    http://www.amazon.com/gp/product/B00N3VV9Y4/ref=as_li_tl?ie=UTF8&camp=211189&creative=373489&creativeASIN=B00N3VV9Y4&link_code=as3&tag=stwatosh-20&linkId=NNIIXDG75VQ7VXXY
    Thanks, Andrew

  • DJ March 3, 2015, 13:48

    My keurig is frozen with the word “prime” lit up. What should I do to fix this problem?

  • Andrew Carter March 16, 2015, 11:03

    A haunted Keurig?! We sometimes sense these machines are, with some of the strange problems they develop.
    As I’m sure its a pretty knew brewer I would give Keurig Customer Service a call and get them to send you a new machine (they don’t tend to bother with repairs, too expensive and too difficult). You don’t need to put up with this hassle from a new machine (especially a haunted one! 🙂 The link below takes you to a page on our site that explains the warranty and provides the toll-free number to call:
    https://fixingthek.com/understanding-your-keurig-warranty/
    Thanks, Andrew

  • Andrew Carter March 17, 2015, 10:12

    5th machine??!! Wow … that is not good. Perhaps between us we could be setting a spare Keurig parts business. What do you do with them all? Art work? Garden features? Door stops?

    • Jeff Kohlmann March 19, 2015, 06:11

      Sounds interesting. Want my cell #?

  • 3monkeys June 6, 2015, 02:51

    Save your money. Don;t buy this over-priced junk. $90 plus for a coffee maker that lasts about 15 months or less before problems? Buy a $30 coffee press.

    • Andrew Carter June 6, 2015, 13:35

      Well, yes that would save you some money. Or better still bar your coffee form a jar and pay about $2. The Keurig brewers are excellent machines, when they work. A few design changes would make a big difference and it’s shame Keurig didn’t do these in the new series of 2.0 machines. So are they junk? We wouldn’t say so. Over priced? There are cheaper options, but they sell really well.

    • Andrew Carter June 22, 2015, 15:33

      Bit over the top mate. And doing well to get one at $90! If people were really looking for value for money they would be using coffee from the jar. But the Keurig’s provide a nice balance in varied, convenient and reasonably priced coffee.

  • mamamosier June 15, 2015, 13:03

    I have a keurig 2.0. I can run just hot water, but then when finished, it still shows don’t lift still dripping. But it is doing nothing. When I put a coffee k cup In , it does not brew coffee. I have cleaned all I know to do even the vinegar cleaning. What to do next. About ready to throw it out the door, but gave bought a large supply of coffee and tea.

    • Andrew Carter June 20, 2015, 20:59

      Hi there, thanks for your question. How old is the machine?

  • Ckarine Dooiron June 22, 2015, 13:32

    Have a 2.0 and since this morning the touch screen is not responding. It displays properly and it does make the coffee but I can’t select Any option like strong or change the size… neither set the time.. anyone can help?

    • Andrew Carter June 22, 2015, 13:59

      Hi there and thanks for your question to our site. If the touch processing is not working on the LCD then there is most likely a processing problem inside the unit. We have found the best option in these cases is putting in a new LCD (although its quite a job).

      However, if your brewer is around a year old then do use your one year warranty and insist on a new replacement. If you give the Keurig Customer Support people a call, all you will need is your serial number and new machine will be sent. They won’t bother with a repair. All the best, Andrew

  • Shane October 17, 2015, 15:43

    I turned on the Keurig this morning and it worked fine until it was time to pump the water into my cup, the pump did attempt to work but sounded like it was clogged up. I did some research on YOUTUBE and found an easy fix. Remove the water reservoir and the tray under where your cup sits for overflow. Put your machine in the sink, using the sinks spray nozzle, squirt pressurized water into the port that fills from the reservoir. You may have to use firm pressure to get a good seal but it will clear the tubes out inside the machine. There will be water coming out of the reservoir overflow in back and also from the Kcup little poker piece. Let it run about 30 seconds and presto, its good as new. Wipe it down and plug it in for use. It worked for me anyways.

  • robert taylor October 27, 2015, 12:50

    My Keurig lasted bout a week after the warranty expired. After a year of It was a gift,so at least it lasted that long. After some consideration and cost calculations, this over priced unit and the even more over priced Kcups, it was easy to decide that I will NOT purchase another one. Going back to my old unit that grinds the beans and brews a much better cup of coffee.

  • Connie Roberts November 15, 2016, 14:55

    Having trouble with my 2.0. Machine will process hot water just fine, but when introducing a pod, it either slows down or stops. The machine seems to be laboring quite extensively to push water through…

  • Bud Man December 13, 2016, 20:49

    STOP REUSABLE K-CUP FILTER LEAKING COFFEE IN KEURIG BREWER MAKER – FAST EZ FIX…. use the link below and it will take you to ebay. You can buy
    the guaranteed part that does the job for about 3 bucks…. it takes 2 minutes to slide it on and it lasts forever.

    http://www.ebay.com/itm/EASY-FIX-STOP-COFFEE-LEAKS-FROM-REUSEABLE-K-CUP-EKOBREW-SOLOFILL-CAFE-KEURIG-/271239290594?rd=1

  • B D Richardson January 3, 2017, 20:16

    Our 3rd 2,9 one lasted 2 years, about the same as the other 2 we’ve had. It has plugged up at least once a week since we got it. I use computer key board canned air, spray it into where the hot water comes out, sometimes using a toothpick to clear the debris. Now the lid has stuck in the up position and will NOT come down. I don’t think we’ll get another one.

  • acs1949 March 14, 2017, 17:05

    No one seems to have my specific problem. I have a Keurig 2.0 brewer which makes single cups or a carafe. The problem is that all the after-market single and carafe cups designed for this brewer stop working after one or two brews. The carafe cups don’t work at all after 1 or 2 brews, and the single cups last at most 3 or 4 brews. I have performed regular maintenance as required, and the problem persists. I suspect that there is a problem with the sensor or whatever that reads the position of the cups, because I can sometimes fix the problem by turning the cup around or pushing harder on the lid(banging it on the wall when I get really frustrated….). Can anyone suggest a reliable solution that doesn’t involve buying a new brewer?

  • Ben August 18, 2019, 04:04

    My daughter just brought home a B60 that she got for her birthday. While attempting to clean it, I broke the connections between the Lid and the K-Cup Pack Assembly Housing (one of the pins that help rotate the K-Cup housing out from the Lid was already broken and while trying to clean, the other one also broke off), and I would love to repair this for her rather than buy a new machine. Is this feasible? I’ve searched all over and cant find any indication of what those parts are called and if they are replaceable. I can send a diagram if my description is unclear

  • Richard February 1, 2021, 22:11

    Had a both a water leak and not making a full cup. Ran the de-scaler through it a bunch of times and it was making full cups of water with no problem. Removed the case to find the leak and one solenoid had rusted through. Changed the solenoid, fixed the leak but went back to just sputtering and not making a full cup of coffee. Turned out the other solenoid had failed internally and air was leaking through the solenoid from the air pump and not going into the boiler. Changed that solenoid and it works fine.
    Something I learned, as I originally thought it was the air pump, the pump is given 12 volts initially to pressurized the boiler and quickly reduces to about 5 volts to move water into the cup, when the cup is about full the circuit board sends 9 volts to give the final sputter of air to complete the brewing cycle.

  • william ballard January 26, 2022, 00:49

    I have a 2.0 and when i turn on the coffee maker it starts pumping water and won’t stop till i turn it off or unplug it. and the water doest have time to heat up. it just runs out and it would continue till the tank is empty. so what’s up?

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