Keurig 2.0

Keurig 2.0 Not Working

Image of a one year warranty

From: Carol. Question: We received a gift of the Keurig 2.0 and were so excited.  After 2 1/2 months it stopped letting water go into the pod. I cleaned as suggested and it worked once and now nothing helps.  Where do I send it?


Touch Screen is White Keurig 2.0

Photo of the LCD and top of a K550 coffee maker

From: Lisa Date: June 3, 2015 Question: The screen on my 2.0 is white and can not tell the directions if it is on or off or what size of cup I am brewing.  How do I go about fixing this defect in my Keurig?