From: Carol. Question: We received a gift of the Keurig 2.0 and were so excited. After 2 1/2 months it stopped letting water go into the pod. I cleaned as suggested and it worked once and now nothing helps. Where do I send it?
Keurig 2.0
![](https://fixingthek.com/wp-content/uploads/2018/07/Andrew-Photo-1-copy-150x150.jpg)
Touch Screen is White Keurig 2.0
![Photo of the LCD and top of a K550 coffee maker](https://fixingthek.com/wp-content/uploads/2015/03/img_24171-150x150.jpg)
From: Lisa Date: June 3, 2015 Question: The screen on my 2.0 is white and can not tell the directions if it is on or off or what size of cup I am brewing. How do I go about fixing this defect in my Keurig?