Your Questions and Answers

Removing Water From the Boiler

Image of a care kit issued by Keurig for their brewers

From: Joleen. Question: How do I get water out of inside the machine?  Our water gets slimy and I need to clean it out.

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Water Not Flowing into K Cup

Photo of the bottom air tube that connects to the air pump

From: Chuck. Question: Water does not flow into and through the pod. Water will flow through when there is no pod in the machine. I have cleaned and descaled the brewer.

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Keurig 2.0: Heating Problems

Photo of a Keurig K-300 Coffee Machine

From: Jill. Question: Water will not move into the bottom to heat.

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B70 Water Pressure Regulation

Photo of the air outlet being held

From: Copper. Question: Hi,  I have a Keurig coffee maker (model B70). At first, the water would run back into the reservoir when brewing, but I didn’t feel it to see if it was hot or cold.  After a couple of times, the only way it would brew is if I put my finger over […]

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Keurig Button Will Not Push in All the Way

Image of a gold plated warranty

From: Judy. Question: I have only had my machine for a little over a month. I have only used K Cups. The button labelled Keurig will no longer push in as it did. Therefore, the water pump does not start. My model is the K350. Is there anything I can do to fix this?

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Thank you …

Photo of a minion

From: Sherry. Question: Your site is amazing! Thanks so much! I had the all flashing lights problem, your answer fixed it. I am so appreciative!

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Keurig B31 – Partial Cup Brewing

Photo of the air tube being placed back on the air pump

From: Steve. Question: Seems to be partially clogged somewhere, but hard to tell. I can hear the pump working and the water heats up but then only barely drips out.  I did the vinegar rinse which seemed to work for one cup, maybe two, but then clogs returned. I also used the paper clip method […]

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No Power

Photo of a 6 ounce cup of coffee

From: Madelon. Question: Tried re-puting. Stopped in the middle of a brew

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Keurig Coffeemaker is Not Pumping Water

Photo of a pretty girl in a call centre help desk

From: Jean. Question: Is there a repair facility in the Orange County California area where I may take my broken coffee maker?

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Major Power Issue With Keurig

Unplugging your Keurig is important for this procedure.

From: Dimitre. Question: Recently we got Keurig 45 Elite. When we plug to the power I noticed spark from the socket. I measured with an ohm-meter the machine power cord and found that the circuit was connected – which means that inside the circuit is on all time, even with the power button not turned […]

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