Andrew Shephard

Reservoir Leak – B70 Model

Photo of the inlet valve from the water reservoir

From: Trish. Question: Coffee maker works fine however there is a leak at bottom of reservoir. Do I need a replacement part there?  If so where can I obtain one? Thanks.

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Keurig Harvest Savings

Keurig has a promotion ending on the September 26 with $8 off AND free shipping on selected boxes of K Cups, when you buy four boxes or more. Use the promotion code: FALL4  

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Not Drawing Water Into System

Photo of the solenoid detached from the brewer with all tubes removed

From: Robin. Question: Hi, my machine is pouring hot water from the vent into the reservoir, but no water makes it to the K cup into the mug.  I have slapped the machine upside down, cleaned the needle holes, and tried every solution to get it to brew.  Any other suggestions?

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Coffee Problem

Image of a one year warranty

From: Bonnie. Question: I received my Keurig as a gift about 3 months ago. I don’t have the receipt as it was a gift. Now it stopped brewing a full cup of coffee. I use only Keurig coffee and filtered water I just love the machine and have purchased a couple for friends for their […]

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Descale Light

Image of a care kit issued by Keurig for their brewers

From: Drew. Question: My descale light is on after just a few days from cleaning machine. Vinegar was used in the clean.

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Removing Water From the Boiler

Image of a care kit issued by Keurig for their brewers

From: Joleen. Question: How do I get water out of inside the machine?  Our water gets slimy and I need to clean it out.

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Water Not Flowing into K Cup

Photo of the bottom air tube that connects to the air pump

From: Chuck. Question: Water does not flow into and through the pod. Water will flow through when there is no pod in the machine. I have cleaned and descaled the brewer.

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Keurig 2.0: Heating Problems

Photo of a Keurig K-300 Coffee Machine

From: Jill. Question: Water will not move into the bottom to heat.

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B70 Water Pressure Regulation

Photo of the air outlet being held

From: Copper. Question: Hi,  I have a Keurig coffee maker (model B70). At first, the water would run back into the reservoir when brewing, but I didn’t feel it to see if it was hot or cold.  After a couple of times, the only way it would brew is if I put my finger over […]

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Keurig Button Will Not Push in All the Way

Image of a gold plated warranty

From: Judy. Question: I have only had my machine for a little over a month. I have only used K Cups. The button labelled Keurig will no longer push in as it did. Therefore, the water pump does not start. My model is the K350. Is there anything I can do to fix this?

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