Water Leaking From Bottom of Brewer

Photo of a water pump assembly removed from a B60 brewer




June 18, 2015.


I noticed while cleaning under my brewer water is leaking from underneath. Can’t figure out why and I’m afraid of having problem. My model number is [removed]. Please let me know what my options are. Thank you very much.


Unfortunately the problem Kelly describes about her Keurig is most likely being caused by a leaking water pump. Although there are other parts inside a Keurig that can also leak water, from our experience over the last few years in helping people with these machines, the water pump is normally the main villain.

Photo of a B60 water pump assmbly detached from the brewer frame

The only repair solution for Kelly in this situation is to replace the water pump. We do have a repair guide for this and it shows you, step-by-step, how to take the pump out and then fit a new one. Also in our spare parts section we have details about what to look for in buying a replacement pump – which can be cheaply purchased through sites like ebay.com (they normally sell for around $15 to $20).

Other than replacing the pump Kelly’s only other option is to get hold of Keurig Customer Service and see if they will replace it. Now, if the brewer is around a year old this won’t be a problem as it will be covered by their one year warranty. If it’s a lot older than a year they often won’t. Having said that we heard back from a reader last year (or was it the year before that? I forget now) who managed to persuade Keurig to completely replace their three year old machine, free of charge! We were very impressed.

Photo of a water pump to fir a B60 brewer

The other day we wrote a bit more detail about the experience in dealing with their customer service and this might be of help with a few pointers. From our own and readers experience, persistence seems to be the key!