From: Tina. Question: I have the original Keurig, the first one. It won’t pump water unless I take off the lid and I plug the rubber piece (name unknown) at the top of the water reservoir. Then water bubbles back up through the bottom and it will work. I used to blow air through it […]
Your Questions and Answers
LCD Sporadic Operation
From: Jim. Question: We purchased a Keurig 2.0 last Christmas and have enjoyed it very much. However, this past July, the LCD screen began to get fuzzy and unreadable then when white. We followed the instructions like changing outlets, etc. and it worked once again for a short time. Now it is white once again. […]
Keurig 2.0: Nothing Coming Out
From: Ann. Question: I have a Keurig 2.0 (literally just pad my credit card bill with this on it). It heats the water but then nothing comes out. I am NOT going to take the machine apart. I have tried a few things but nothing has worked. Looks like all the lines that I can […]
Keurig Coffee Maker Leaking
From: Deb. Question: I received my Keurig coffee maker (including the carafe) last October as a gift. Yesterday, it started leaking and barely making coffee after I made a few coffees. I didn’t send the registration in yet. What are my options? I live in [removed] Canada.
B70 Boiler Not Filling With Water
From: Terri. Question: I replaced the solenoid and the air pump on my B70 (both were badly rusted). The transformer and other solenoid do not seem damaged. Sometimes it will just pump water from the reservoir through the k-cup area non-stop. If I start it without the reservoir, I can get to the menu and […]
Warranty for K40
From: Trent. Question: Our Keurig K40 was purchased for Christmas 2014. It is August 16, 2015 and all it wants to do is put hot water back in the reservoir. I have tried the burp technique, but it does not work. Hope to get a replacement.
Exploding K Cups
From: Ken. Question: When ever I put in a k-cup to make a cup of coffee, when it comes time for the water to flow through the cup, I get the cup exploding open and coffee going everywhere. I have descaled the coffee maker and I have done a thorough cleaning only to have this […]
White Screen of Death
From: Elliott. Question: This morning the white screen of death was present on the 2.0. Unplugged unit, the screen went to half white/black with the power indicator on left side. Unplugged unit again with same results, no matter how long it was unplugged.
Will Not Turn On
From: Deborah. Question: I have a Keurig coffee maker that is about 3-4 years old; it will not power up.